At Nydra Health Tourism, we value your trust and are committed to protecting your personal data. Privacy, confidentiality, and transparency are fundamental principles of our relationship with our clients.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services.

1. Data Controller
The entity responsible for processing your personal data is:
Cacoilo & Ribau, Lda (Nydra Health Tourism)
VAT Number: 517713268
Registered Address: Rua Rui de Pina 26 3830-717 Gafanha da Nazaré
Email: info@nydrahealthtourism.com

2. Data We Collect
We collect only the personal data necessary to provide our services, including:
– Identification data (name, date of birth)
– Contact details (email, phone number)
– Technical data (IP address, browser type, approximate location)
– Information voluntarily provided through forms or direct contact
As part of our services, we may also collect:
– Health-related data, voluntarily provided by you, for the purpose of
coordinating your treatment with selected clinical partners.

3. Purpose of Processing
Your personal data is processed for the following purposes:
– Managing and coordinating your patient journey
– Scheduling consultations and treatments
– Communicating with you and responding to enquiries
– Fulfilling legal obligations
– Administrative and operational management
With your consent, we may also use your data for:
– Marketing communications
– Service improvement

4. Legal Basis
We process your data based on:
– Pre-contractual and contractual necessity
– Legal obligations
– Legitimate interests
For health-related data, processing is based on:
– Your explicit consent, in accordance with Article 9 of the General Data Protection Regulation (GDPR)

5. Data Sharing
Your personal data may be shared with:
– Clinical partners, for the purpose of evaluation, planning, and provision of healthcare services
– IT service providers (hosting, software), under strict confidentiality obligations Clinical partners act as independent data controllers regarding medical data. We do not sell your data to third parties.

6. Data Transfers
Where applicable, any transfer of data outside the European Economic Area complies with applicable legal requirements.

7. Data Retention
Your data will be retained only for as long as necessary to fulfil the purposes for
which it was collected or as required by law.

8. Your Rights
Under GDPR, you have the right to:
– Access your data
– Request rectification or deletion
– Restrict or object to processing
– Request data portability
To exercise your rights, contact: info@nydrahealthtourism.com

You may also lodge a complaint with your local data protection authority.

9. Security
We implement appropriate technical and organisational measures to protect your personal data.

10. Cookies
Our website may use cookies to improve user experience. Please refer to our Cookies Policy.

11. Updates
We may update this Privacy Policy periodically. We recommend reviewing it regularly.

12. Consent
By using our website and providing your data, you confirm that you have read and understood this Privacy Policy